PRODUCTS OF THE ONLINE STORE
Through the online store, cheeses and other foods (hereinafter "products") from the Provence product range are available for sale. Online Store prices are only valid for orders through it. The online store www.provence.gr cannot provide any guarantee for the availability of the products, but it guarantees the timely information of the final consumers about their unavailability. The photos of the products are indicative and the colors in which they appear may have deviations. We do not represent or warrant the accuracy or reliability of any information or content regarding any products or services, software or advertisements contained on, distributed through, or obtained from this Website as well as third-party content to which you are hyperlinked from the Website or which the Website provides you with access to.
INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
The content and services of the Online Store, the images, graphics, photographs, any designs, texts and generally all its files, are intellectual property, distinctive features and registered trademarks and/or service marks of Provence and are protected according to the relevant provisions of the current legislation, they are made available to its users strictly for personal (non-commercial or profit-making) use. None of them may be sold, copied, modified, reproduced, republished or "uploaded", transmitted or distributed in any way, in whole or in part, without Provence's prior written permission. The names, images, logos and distinctive features representing Provence or third parties and their products or services are the exclusive trademarks of Provence or third parties, protected by relevant trademark laws. Their appearance in the Online Store should in no way be understood as a transfer or assignment of a license or right to use them. You may also not modify, translate, decompress, reverse engineer or create derivative works using any software or accompanying documentation offered by Provence or its licensors.
LIMITATION OF LIABILITY OF PROVENCE
PROVENCE reserves the right of additions, removals or other modifications to the Online Store and to the information and/or services provided through it, as well as changes to the information search methods, at its absolute discretion. PROVENCE takes all appropriate measures so that access to the Online Store and its services is, as far as possible, continuous and uninterrupted. However, it reserves its reasonable right to interrupt the operation of the Online Store and/or the individual services to carry out system maintenance without prior notification to the user. This Website also contains links to other Websites, which are not managed by PROVENCE (the "Linked Websites"). PROVENCE cannot control the Linked Sites, nor does it guarantee the timeliness, correctness, legality, completeness or quality of their content and accepts no responsibility for them or for any loss or damage that may result from their use. When you use the Linked Websites, the respective Terms and Conditions of each website apply.
CANCELLATION OF AN ORDER
For any cancellation of an order (total or partial) you should send an e-mail to firstname.lastname@example.org. This possibility is offered to you until the moment we inform you about the shipment of your order. After this time, cancellation is not possible.
PRICES OF PRODUCTS SOLD
The prices listed in the relevant catalogs under each product include VAT (13% & 24%), while provence.gr reserves the right to adjust the prices. Please note that some products due to being standardized and packaged by their supplier or hand cut by us may vary by up to 80 grams in the weight per package described on our website for a specific product price
WITHDRAWAL - PRODUCT RETURNS
The products sold by Provence belong to the category of perishables and based on no. 2144/2013, article 3l on consumer rights, they are excluded from the consumer's right of withdrawal. Therefore, Provence for the protection of public hygiene cannot accept returns on the products sold on its website.
However, Provence may refund the purchase price for products delivered that are proven to be defective as a result of its negligence, and without tampering with their packaging, and provided that the product has been properly stored. In this case, it returns the corresponding price within 10 working days while maintaining the discretion to request their return at its own expense in the cost of shipping and with the appropriate means that will defend the rules of hygiene. PROVENCE recommends that you check carefully at the time of delivery of your order, the condition of the products sold and the intactness of their packaging, in order to identify any obvious defects. In any case and due to the vulnerability of the products it sells, claims for compensation for defects will not be accepted when they are made 24 hours upon their receipt.